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Taking RFID's Temperature

At the EPCglobal Conference, end users were more bullish about the future of RFID than the vendors were.
By Mark Roberti
Oct 23, 2006As I write this, I'm on an airplane, flying back to New York from the EPCglobal US Conference in Los Angeles. Events such as this one, as well as our own annual RFID Journal LIVE! conference and exhibition, provide an opportunity to take the temperature of the RFID community—end users, systems integrators and technology providers alike. The temperature at this year's event was decidedly lukewarm. For the first time in the five years I've been covering RFID, end users and potential end users of the technology seemed more upbeat about RFID future than the vendors.

I hosted a panel that included Raymond Blanchard, co-founder and VP of business development for TrueDemand Software; Simon Langford, director of transportation and RFID for Wal-Mart Stores; Chris Maciejewski, IT lead for the Campbell's RFID program; and Larry Roth, senior supply chain consultant for Kimberly-Clark. During the session, Langford said: "We've reached a tipping point. When we were in 100 stores, we were rolling out applications that were delivering benefits, but the business managers were saying: 'That's nice, but we have more than 4,000 stores to run.' Now that we are in a large number of stores, they are seeing the benefits, and they are asking us to roll out faster."

That's an encouraging statement for those who want to see adoption move more quickly. The surprising thing is, it's not just the RFID vendors that want to see Wal-Mart keep up the pace of adoption. It's also end users such as Kimberly-Clark and Campbell's. They understand that they are spending money on RFID today but will not see a return unless the technology is more widely adopted tomorrow.

It might not seem significant to some that Campbell's did a co-presentation with Wal-Mart at the EPCglobal event, but it is a big change. Two years ago, Mark Engle, senior director of IT for Campbell's, said—only half-jokingly—that when they did their first tests, they got some bad news: the technology worked. He pointed out that Campbell's makes soup, which is not a high-value, fast-moving oft-stolen product, so there he saw little benefit to be had from RFID. Today, Campbell's is finding that it, too, can benefit from the technology.

I also spoke to an end user from a major pharmaceutical company, who was complaining that EPCglobal hasn't moved quickly enough to create a high-frequency standard. "We've been working on this for 18 months already," he said, referring to the Health Care and Life Sciences Business Action Group to which he belongs. "The Gen 2 UHF standard only took a year from start to finish." He was frustrated, he said, because his company can't begin rolling out RFID systems until the HF standard is finalized.

You'd think the vendor community would be psyched up about the newfound enthusiasm for the technology among end users, but there was a lot of angst on display in the exhibition hall. Vendor after vendor revealed their frustration with the slow pace of adoption. Some are cutting back on their marketing. Others pointed to Sirit's layoffs and Alien's failed initial public offering as evidence that all is not sunlight and smiles in RFIDland.

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