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Sensormatic Releases SaaS Loss-Prevention and Inventory-Management System

The company's RFID- and BLE-based TrueVUE solution is designed to offer a low cost of entry for retailers looking to use RFID to track stock and capture shrinkage data in order to improve inventory accuracy.
By Claire Swedberg
Jul 02, 2019

Offering what it calls an easily deployed and scaled inventory-management solution, technology company Sensormatic has released a software-as-a-service (SaaS) version of its TrueVUE cloud-based software platform. The system leverages technology to capture data about merchandise as it is received, displayed and sold, and when it leaves a store. Other features and technologies can be added to the solution as well, such as Bluetooth Low Energy (BLE), to track the movements of shoppers and provide traffic visibility.

The SaaS TrueVUE system is designed to enable businesses to quickly build a global inventory-management solution that can scale as a company or supply chain grows, according to Brent Brown, the firm's VP and general manager of global inventory intelligence. The solution leverages Google Cloud Platform (GCP) to enable retailers to view online inventory data across a company's enterprise.

Sensormatic's SaaS TrueVUE solution
Sensormatic developed the solution to serve retailers' increasing need to provide "buy online, pick up in store" (BOPIS) sales models. With BOPIS, the company indicates, inventory visibility and accuracy are essential to ensuring that a product which a customer has purchased online is waiting for him or her at the store selected during that purchase. The SaaS system enables a "unified commerce approach," Brown explains, in which suppliers, retailers and logistics providers can share data.

Until recently, Sensormatic has sold an on-premises solution by which software captures data locally, which means retailers and other companies can purchase software and seek out integration to their existing management software. "That typical software platform is designed to help customers focus mostly on inventory intelligence," Brown states, "to have a clear view into stock conditions throughout the year and to maintain them at a 99 percent level."

Traditionally, Sensormatic has found companies start each year with high inventory accuracy, then begin to drift away from that accuracy due to shrinkage (theft), incorrect shipments or vendors replacing goods with other items that aren't accounted for. By the busiest time of year, Brown says—the end-of-year holidays—retailers average well below 75 percent accuracy.

TrueVUE is intended to provide clarity into what is actually in stock at each store, and to thereby reduce the incidence of out-of-stock errors causing customers who expect products to be onsite to then cancel orders because they are not. Increasingly, however, Sensormatic has found that its customers wanted an easily deployable solution, and that they wanted to take advantage of both inventory management and loss prevention with a single solution.

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