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By Beth Bacheldor

DHL Global Forwarding Intros Mobile App for Cold-Chain Tracking

DHL Global Forwarding, the air and ocean freight specialist of the Deutsche Post DHL Group, has introduced the LifeTrack mobile app. The free application is designed to provide customers in the life sciences and health-care industry with an overview of their shipments, alerts about any in-transit issues, and instant support through round-the-clock access to cold-chain experts.

The LifeTrack mobile app
Android and iOS versions of the LifeTrack mobile app are available for download at the Google Play and iTunes websites. The app gives users on-the-go access to DHL's proprietary online cold-chain tracking and management LifeTrack platform, which is used for monitoring the temperatures of their goods throughout the shipping process, for such temperature-sensitive products as pharmaceuticals or biomedical items. DHL uses ultrahigh-frequency (UHF) tags with built-in temperature sensors applied to containers. The service was first introduced in mid-2013 (see DHL Thermonet Tracks Drugs and Life-Sciences Goods With RFID Temperature Tag).

Current customers of DHL's Thermonet and LifeConex services are able to access the app with their same credentials as the Web browser version. Once logged in, the application shows shipment details including routing, movement milestones and potential interventions. Upon completion of key logistical events or detection of potential irregularities, the app informs the user and also provides details regarding measures taken where required. In case further support is required, DHL's cold-chain advisors can be contacted 24-7 directly from the app.

The LifeTrack app complements the other mobile solutions that DHL Global Forwarding, Freight launched in recent years to strengthen their client's efficiency and increase transparency during the shipments. Among those are the DHL ActiveTracing app, for tracking and tracing groupage shipments, and the Cargo Mobil Tracking app, for tracing sea and air freight shipments.

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