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IGC Brand Services Tags Diamonds, Jewelry

The HF RFID system enables the wholesaler to track when products arrive, where they are as they are processed, and when they are stored, shipped or returned, via a combination of handheld and desktop readers.
By Claire Swedberg

When an order is shipped to a customer, Casey explains, each item's tag is read in order to create an invoice report and consignment memo. "These documents serve as the packing list for shipments." he states.

If a retailer returns a product, IGC Brands must follow a protocol to confirm that the item is genuine and unaltered. With RFID, this requires that an employee read the item's tag to confirm that it is the same product, and then complete a visual inspection. Without RFID, Casey says, a worker must look up records about that item in the paper ledgers or spreadsheet.

Casey uses RFID not only to identify if anything might be missing, but also to ensure that the company need not overstock its inventory to meet orders, since it now has a more accurate record of which items are available onsite. With this greater knowledge, he adds, the firm can more easily expand its product offerings to other jewelry items, because it does not need to manage that growing inventory manually.

TJS provided the tags and readers, as well as software to manage the collected read data and forward that information to the Gem Accountant software. The company offers full solutions to jewelry companies and other customers, according to Gabriel Nasser, TJS' CEO.

"It's hard to overstate the impact RFID had on us," Casey says. "My job wouldn't be possible without it," Casey will describe his company's experience with RFID in detail at this year's RFID Journal LIVE! conference and exhibition, taking place in San Diego, Calif., on Apr. 15-17.

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