Oct 08, 2016Using the analogy of building a house, Dr. Bill Hardgrave discusses the key components of omnichannel retail and how each component is integral to having a successful and sustainable initiative. Critical to any house is a proper foundation—in this case, the foundation of omnichannel retail is high inventory accuracy, enabled by RFID. The presenter explores key metrics for each omnichannel component, provides insights into how to evaluate an omnicha...
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