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IT Resellers, Systems Integrators Still Face RFID-Related Hurdles
A CompTIA survey finds that 75 percent of IT companies say they will or might offer RFID products and services in the next three years—a drop of 14 percentage points.
This year, 81 percent said they believe there is an insufficient "pool of talent" in RFID technology from which to hire, compared with 69 percent who felt that way in 2007, 75 percent in 2006 and 80 percent in 2005. And 79 percent of respondents claimed the lack of individuals skilled in RFID technology will impact the adoption of RFID technology.
Equally challenging is winning clients and customers for RFID solutions (a 6.6 average rating this year, and one of the top three challenges in the past three years). A little more than half (54 percent) of this year's respondents indicated their clients have not implemented RFID solutions—a figure that dropped several points from the survey one year ago, when that number was at 66 percent. Thirty-six percent said that fewer than 20 percent of their clients have implemented RFID solutions.
Among those respondents who currently offer RFID products and services, 65 percent have implemented one or more RFID pilot projects for themselves or a client company, while 35 percent have implemented one or more RFID production systems for clients or themselves.
The respondents rated several other challenges as well. Gaining clients and customers for RFID solutions received a 6.6 average rating. (This was another top-three challenge in 2007, 2006 and 2005, with 46 percent, 59 percent and 56 percent of respondents, respectively, rating it as a top challenge.) Gaining vendor support for offering RFID technology received a 5.7 average rating, and overcoming initial RFID implementation hurdles scored a 6.5 average rating. (This was a third top-three challenge in 2007, 2006 and 2005, with 43 percent, 60 percent and 72 percent of respondents, respectively, rating it as a top challenge.) Keeping costs down earned a 6.9 average rating, with proving ROI garnering an average rating of 6.7.
The majority (74.8 percent) of this year's respondents come from North America, while Europe (7.7 percent), Asia Pacific (7.1 percent) and the Middle East or Africa (7.1 percent) are nearly equally split. About 3 percent hail from Latin America. As a group, the respondents provide the entire gamut of IT services and products, serving a variety of industries, including communications, health care, retail, manufacturing, government and more.
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