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Marriott Maracay Golf Resort Brings RFID-Based Security to Locks, Safes

The historical Venezuelan hotel has deployed an HF RFID- and ZigBee-based solution from ASSA ABLOY that manages guests' access to their rooms, and to the safes within those rooms, while detecting unusual activity and helping employees identify any guests who have forgotten items in their safe.
By Claire Swedberg
Oct 16, 2018

In December 2017, Venezuela's Marriott Maracay Golf Resort launched a comprehensive, RFID-based door and safe access-control system that is intended to ensure automated and secure access to both guest rooms and the safes in which guests store their valuables. The resort reports that the system helps guarantee high occupancy based on guest satisfaction, and that it reduces the risk of losses in the case of travelers leaving valuables in the safes. The solution consists of VingCard Signature RFID, Visionline and Elsafe Zenith Safes, provided by ASSA ABLOY Hospitality.

The system has helped the resort manage guests' access to their rooms and the safes within those rooms.
Marriott Maracay Golf Resort, designated as a national historical monument, is a luxury hotel built in central Venezuela in 1957. The resort is surrounded by 16 hectares (39.5 acres) of open area with an 18-hole golf course, as well as the Henri Pittier National Park. The hotel recently underwent renovations that maintained the original building architecture from the 1950s, but with some 21st-century upgrades.

The hotel took advantage of the renovation to update its key-card and security technologies. By upgrading its access-control system, it could offer guests greater convenience and peace of mind, says Jose Subero, Marriott Maracay's general manager. The resort was already familiar with the RFID-based technology, Subero says, as the other four Marriott properties in Venezuela all use VingCard devices. "So it's been a matter of continuing with our brand preference based on a reliable technical support," he states.

The new system consists of ASSA ABLOY's VingCard Signature RFID door locks, installed at each guest room. The locks, designed and manufactured by the technology company, come with built-in readers for 13.56 MHz HF RFID cards compliant with the ISO 15693 standard, according to Markus Boberg, ASSA ABLOY Hospitality's senior VP of commercial excellence. They can also accomplish NFC reads, enabling NFC transmissions from a device such as a cellphone.

Inside each room is an RFID-enabled Elsafe Zenith safe with a built-in HF RFID reader that can be used by the same RFID key card employed at the guest door, to provide the guest with automatic room and safe access. Additionally, the company is using VingCard Visionline, a ZigBee-based solution or managing data from both the VingCard guest door locking system and the electronic safes.

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