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By Beth Bacheldor

Feig Electronics Establishes Six-Year Warranty for RFID Readers

Feig Electronics Inc. has announced a six-year warranty designed to offer companies greater assurances regarding the reliability of the RFID products they purchase from Feig, and to assure longer-term support for Feig product users.

Headquartered in Duluth, Ga., Feig Electronics internally develops and manages all products and services related to the RFID business segment of Feig Electronic GmbH to the North American market. The new warranty—active six years from the date of shipment—applies to all Feig RFID readers, including classic, classic pro, i-scan HF, i-scan UHF and myAXXESS, purchased in the United States on or after May 1, 2016. Feig customers have six months from the date of purchase to visit warranty.feig-electronics.com, register their Feig RFID readers and activate the warranty.

The warranty states that the products are warranted by Feig Electronics to be free from defects in material and workmanship, as well as from operational failure due to normal wear and tear. Customers must register the product at the above site to activate the warranty.

Feig will either repair the device or ship a replacement of the same model to the customer—or, if such a model is no longer available, it will ship the model with the closest similarity in features and capabilities. If a model is substituted, Feig will outline any price differences not covered by the warranty terms. It will ship the repaired or replacement product to any destination in the United States specified by the customer. The return shall be at the customer's expense and risk, with transportation prepaid, and the customer must obtain a return authorization number from Feig prior to returning the product.

The warrant does not apply to any defects or failures resulting from damage occurring during shipment; improper storage, installation, or maintenance; accident, alteration, misuse or modification; use of the identification product beyond Feig's prescribed limits; corrosion to metal other than to stainless steel; mechanical, chemical or thermal caused damage; fault or negligence on the part of the customer; or fire or any act of God, including, but not limited to, flood, earthquake, wind or lightning.

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