I have not seen any studies revealing how long this process takes, either manually or using radio frequency identification. I know that employees at Florida State University‘s Offices of Sponsored Research Services and Sponsored Research Accounting Services, in Tallahassee—which deployed an RFID system to track project files within the office—were spending, on average, two and a half hours each week searching for files. Currently, no one at the office spends any measurable time file-hunting; one student worker spends part of a single day each week performing an inventory count of the entire office, and that’s it (see RFID Brings Order to a Chaotic Office).
It’s not just the amount of time saved, though. Tracking via RFID is also more accurate. Fulbright & Jaworski L.L.P.—one of the largest law firms in the world, with more than 800 attorneys in eight offices throughout the United States and three international offices—installed an RFID system at its intellectual property department in Dallas, Texas, which manages several thousand active legal files and adds up to 1,500 new files annually. Its bar-code system for tracking files was only about 65 percent accurate, but RFID brought that number up to 95 percent (see Product Update: RFID File Tracking).
If anyone has seen information regarding the average time spent searching for files in a law office, please post it below. Thanks.
—Mark Roberti, Founder and Editor, RFID Journal
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