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Printronix Auto ID launches industrial RFID printer; D.O RFID releases plastic RFID cards; Otis Elevator Co. debuts IoT solution to lift elevator performance; ShieldIOT raises $3.6 million seed round led by Innogy Innovation Hub; Kerlink intros LoRaWAN IoT gateway for smart cities and buildings; BehrTech unveils smart sensor for environmental monitoring in IIoT applications; Unified Office offers IoT-based restaurant food-safety service platform.
By Rich Handley

Unified Office Offers IoT-based Restaurant Food-Safety Service Platform

Unified Office, a managed services provider offering hybrid cloud-based business-communications services, Internet of Things (IoT) services and data analytics, has announced its Food Safety Service for restaurants. This program combines various components of its Total Connect NowSM business-communications platform, including its Visual Performance Suite business analytics and Total Connect Now Operations Performance Suite IoT services. Hundreds of Quick Service and Fast Casual restaurants across the United States, including more than 100 Domino's franchisees, are currently using these services to meet food-safety requirements, the company reports.

"With Unified Office, we can spend more time running our business and training and coaching employees and less time worrying about our phone services going down or our temperatures going up," said Augusto Garcia, the owner of Domino's franchise Springfield Pie, in a prepared statement. "If any indicator goes out of my pre-set ranges, I get a notification so I can stay in charge of our operation from anywhere in the world. We have also increased our revenue using Unified Office's Total Connect NowSM service with its Food Safety Service. The service is very easy to use and reliable, and Unified Office's execution has been flawless. It has given us a great return on our investment."

The Food Safety Service is based on Unified Office's Total Connect NowSM and VoIP/UC services, which run on its patented HQRP transmission network platform. This secure HQRP network is the foundation of Unified Office's Total Connect NowSM managed services platform, upon which all of its services are based.

"Food safety is a major hot button issue in the restaurant industry right now," said Ray Pasquale, the founder and CEO of Unified Office, in the prepared statement. "The food safety technology market is a $20 billion-dollar market with millions being spent each year on everything from germ-detection AI technologies to automated food kiosks, IoT sensors and robot chefs. We saw a way to meet this need with a combination of our existing services, which we customized for the restaurant industry."

Unified Office's Food Safety Service incorporates its Total Connect Now Operations Performance Suite offering to monitor refrigeration, fan exhaust emissions, prep table temperatures, door sensors and other components that are crucial not only to maintaining food safety compliance but also monitoring and alerting on temperature variations that might result in food inventory waste. The service monitors and analyzes IoT data, and this information can also be made available to an HVAC contractor so it can proactively respond to potential failures before they can occur. For example, the company's software can report on temperature ranges set by a restaurant operator so that if the temperature rises above or falls below a specified level, an alert can be issued to management.

The Food Safety Service also enables restaurant managers to upload videos to play periodically for employees on VPSTM TV wallboards, to remind them to perform specified safety procedures such as washing hands or checking make table temperatures. The wallboard can display analytics in real time, showing staff performance in answering calls and providing customer service. A portion of the wallboard can also be dedicated to IoT analytics that monitor different elements of a company's infrastructure, such as freezers, refrigerators and make tables.

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