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Checkpoint Systems, IMCo sign reseller agreement ••• Mid-States Poker Tour, The Venetian use RFID to let viewers watch poker matches ••• GlobalPlatform, IoT Connectivity Alliance sign memorandum of understanding ••• Ecofit, ServiceChannel partner on asset-management solution ••• STMicroelectronics to demo Internet of Things solutions in Asia.
Ecofit, ServiceChannel Partner on Asset-Management Solution
Ecofit, an Internet of Things (IoT) solution provider to the fitness industry, has announced that it has joined ServiceChannel's solution partner ecosystem to provide proactive equipment monitoring and predictive failure resolution for health and fitness facility owners and managers. The collaboration and technical integration with ServiceChannel, an online marketplace and software-as-a-service (SaaS) platform for facilities managers, contractors and technicians, simplifies and automates the identification of an equipment-related problem, thereby speeding resolution, lowering cost and improving customer satisfaction.
The streamlined process will help ensure optimal operation and uptime for critical equipment, such as treadmills, strength equipment, spin bikes and more. When Ecofit's smart sensor solution detects an issue, all information related to the equipment problem will be instantly shared with ServiceChannel, which will automatically dispatch an appropriate service provider and track the ensuing workflow, thereby saving critical time, minimizing equipment downtime and allowing for transparency in the resolution process.
"As we continue to move toward a more deeply automated world, it's critical that every company arm itself with the proper tools to keep pace," said Tom Buiocchi, ServiceChannel's CEO, in a prepared statement. "We're thrilled to count EcoFit as a partner to help further simplify and automate its IoT-fueled platform for fitness facilities."
"ServiceChannel's advanced service automation marketplace and ability to quickly bring visibility and transparency to equipment issues are the obvious next steps to Ecofit's issue identification abilities," said Dave Johnson, Ecofit's VP of business development, in the prepared statement. "Our goal is to make the life of the facilities manager easier by taking that in-between responsibility off of them and drastically reduce downtime when an issue occurs."
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