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At WesleyLife Retirement Community, RFID Brings Freedom to Residents

The system, from Stanley Healthcare, brings peace of mind to the citizenry of The Village, by enabling them to request help regardless of where they are on the 37-acre campus.
By Claire Swedberg

When Arial 9 was released this year, Piper says, WesleyLife opted for the upgrade because it offered several important improvements. For instance, he explains, it allows a pendant's alert to be reset remotely once a call is placed, without requiring residents to manually reset the pendants themselves. What's more, Arial 9 automatically generates reports as needed by the residence, with such details as the number of incidents—or, more specifically, the number of incidents that required 15 minutes or more for response.

The new system also provides escalation, if required, of alert messaging. For example, if no employee acknowledges a pendant alert within a preset amount of time, the system can send an e-mail or text message to management, such as Piper or other parties. "I can then find out what's going on and intervene early," he says.

The software includes a map on which an icon can indicate the general location of an alarm's source, along with the pendant owner's name. This information is displayed on the LED screens at the nurse stations. In the future, Elder reports, The Village's existing fire alarm system will be integrated into the Arial 9 software as well, enabling workers to view the location from which a given fire alarm has been triggered.

Since its installation last year, Piper says, the Arial system has provided a level of comfort for residents. One resident recently fell and broke her arm while gardening behind her home, he adds, and was able to summon help using her pendant. Without the technology, he points out, she would have had few options since she was far from public view. "The residents absolutely love it," Piper says of the technology.

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