Marks & Spencer is one of the United Kingdom’s leading retailers, with some 760 stores. In 2001, M&S began using RFID to track deliveries of fresh food into distribution centers. In 2004, the company launched its RFID effort, deploying a solution to tag and track some clothing items at several locations. From 2012 to 2014, M&S saw a massive expansion in its deployment, to include 380 of its largest U.K. stores and more than 95 percent of its apparel and homeware. Since then, M&S has been busy investigating and trialing new uses of the technology across the entire scope of its operations.
Speakers: Richard Jenkins, Head of Loss Prevention, Security & RFID, Marks & Spencer
Zarah Adato, Project Manager, RFID Strategic Development., Marks & Spencer