Delta Uses RFID for Baggage Handling and Tracking

By Mark Roberti

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Delta Air Lines has successfully deployed RFID technology to enable hands-free scanning of baggage throughout the handling process. Delta is the first carrier to fully integrate RFID within its operations and tracks more than 110 million bags annually. RFID was selected over other bag tracking solutions owing to the combination of reliability, maturity, widespread availability and cost. RFID achieves a read rate of 99-100%, making it the leading technology for ensuring accurate bag tracking, resulting in fewer lost bags, reduced theft and fraud, and a better experience for air travelers. Learn how the firm is leveraging the technology to improve processing, reduce expenses and increase customer satisfaction.
Speaker: Brandon Woodruff, Senior Analyst, Delta Air Lines