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Aberdeen on Best-in-Class RFID Adoption in Retail
Aberdeen Group has released the latest installment in a series of reports on RFID adoption. Entitled , the report is available free for a limited time. This article is the executive summary, contributed by report author Michael Dortch.
Apr 04, 2008—This article was originally published by RFID Update.
April 4, 2008—Aberdeen Group has released the latest installment in a series of reports on RFID adoption. Entitled RFID in Retail: The Truth Behind the Hype, the report is available as a free download for a limited time. Following is the executive summary, contributed by report author Michael Dortch.
RFID in Retail: The Truth Behind the Hype
While many retailers appear to remain hesitant or skeptical about radio frequency identification (RFID) technologies, Aberdeen research indicates that many early adopters enjoyed significant initial business benefits, and are building upon those. In March 2007, Aberdeen research revealed that retailers are increasingly considering RFID adoption to improve the customer experience and inventory visibility. As a follow-up, Aberdeen surveyed over 150 companies in the retail industry throughout February and March of 2008.
RFID in Retail: The Truth Behind the Hype analyzes those survey results and additional interviews to explain how RFID is currently being used to deliver increased customer satisfaction and inventory accuracy, among other business improvements. The study also explores which RFID technology components are dominant in the retail industry, future RFID implementation plans, general perceptions, and best practices for RFID for in-store use.
Aberdeen used three key performance criteria to distinguish Best-in-Class retailers. Based on these indicators, Best-in-Class retailers enjoyed the following performance improvements:
Survey results show that the retailers enjoying Best-in-Class performance shared several common characteristics:
In addition to the specific recommendations in Chapter Three of this report, to achieve Best-in-Class performance, retailers must:
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