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IoT and the Modern Facilities Manager
Unless a company considers how physical infrastructure will impact its overall performance, the risk of failure is vast.
Jan 14, 2018—
Facilities management is a broad discipline in which professionals are responsible for designing, building, maintaining, upgrading or even closing physical premises (and everything associated with them). An increasingly important role of a facilities manager (FM) is to ensure the efficient and effective delivery of support and maintenance of all assets and equipment that it serves.
In addition to overseeing a location's physical environment, a facilities manager also oversees the people and organization. In essence, he or she is responsible for making sure that all facilities—be it a restaurant chain, a retail store or a health-care location—meet the needs of employees, customers, browsers, etc., by managing all of the required services. This includes ensuring the seamless integration of individuals, systems, places, processes, regulations and technology, and involves hundreds of moving parts, especially for those operating multi-location facilities.
IoT in Facilities Management
Based on existing technology and what's in the pipeline, it's reasonable to expect an increase in efficient facilities propelled by IoT integration, including machine learning and artificial intelligence (AI), throughout the next decade. In fact, McKinsey estimates that the IoT will have a $4 trillion to $11 trillion economic impact by 2025, with operations management and predictive maintenance topping the list of greatest impact.
The benefits of the IoT in FM are endless: greater visibility into the equipment and maintenance ecosystem eliminates inefficient processes, driving more informed repair and replace decisions with a desired impact on the bottom line. Self-monitoring assets facilitate preemptive maintenance, enabling FMs to be everywhere at once. With everything from heating, ventilation and air conditioning (HVAC) equipment to lighting, as well as food and beverage dispensers reporting on their respective needs, FMs will even be able to identify seasonal trends, further extending their value within the organization.
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