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A Truly Connected World: The Need for Global Device Connectivity and Control

Access to a cloud-based mobile network platform allows enterprises to optimize international connectivity with their customers, employees or assets—wherever they are.
By Tim Sherwood

With multinational enterprises, increasing adoption of the IoT adds another dimension to the CIO's mobile digital transformation journey, with the potential of the mobile platform as an enabler to realize operational efficiencies and unlock new business growth opportunities on an international level.

Digital service providers already use this idea of communications platform as a service (CPaaS) to access and consume mobile communications services, irrespective of where the end user is located or which network they are using. Deploying network functionality and subscriber/device management in a cloud model can simplify many of the challenges associated with mobile end-point connectivity, security and cost.

There is considerable value that can be unlocked through the provision of more advanced mobile network services, such as QoS, policy management, billing or access to network intelligence—all deployed in a cloud-based model. This means connecting remote machines to centralized applications, information and related services via mobile regardless of national borders or commercial access restrictions—but also without the traditionally high cost of data roaming and within a secure connectivity environment.

IoT services need to be delivered in a similar way to how the World Wide Web is constituted: with service continuity and security, regardless of location. With access to a cloud-based mobile network platform, enterprises can optimize international connectivity with their customers, employees or assets, wherever they are located.

Such an approach can enable the CIO's mobile journey, supporting programmable, borderless mobile services for machines or humans, without the cost, security, regulatory or access restrictions that currently exist. This is the premise of the mobile communications platform of the future, and it can be a powerful new revenue generator for enterprises, providing an innovation engine for the next wave of digital transformation.

Tim Sherwood is the VP of business development for mobility and IoT solutions at Tata Communications. He is responsible for shaping and driving the firm's market-development strategy for business collaboration, mobility and the IoT. In this role, he works with the sales, marketing, product-management and services evolution teams to evaluate and bring to market new business opportunities to enable affordable and consistent cross-border mobile communications, collaboration and customer engagement. Prior to his current role, Tim was the VP of market development and regional alliances within Tata's Global Voice Solutions business unit. Before that, he was the director of market management in the company's Voice Commercial Operations team.

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