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RFID Technology Lights Up Prescription Will-Call System
Drugco Discount Pharmacy has deployed a system from Suncrest Solutions and EZ-RFID that includes a light stick stored with each prescription order, which illuminates for drugstore employees to make the search for a particular order fast and easy.
Although other automated will-call systems can identify prescriptions as they are picked up, Larsen says, they require a higher cost system with illumination built directly into the custom bag handle or cabinets. Using RFID technology in the p-link sticks allows a pharmacy to convert any hang-up bag system to automated light-guided retrieval by downloading the HangRx software and acquiring the light sticks.
The HangRx p-link system is intended to be low-cost and easy to install, Larsen says. The company can set up the software for a user remotely, Larsen explains, and ship that user the light sticks and RFID reader. The user can then attend a GoToMeeting session for training, and start setting up the bags for use in the system.
"The whole feel of the process is more organized," Huggins states. "Before, customers were watching us dig through bags to find their order. Now they can see the light," he says, and watch as an employee walks directly to the appropriate bag.
Suncrest and EZ-RFID are working on a clip-on version of the light stick that would also illuminate and use RFID to receive those instructions, but that could be attached to drugs not kept in hanging bags, such as medication stored in refrigerators. Suncrest Solutions is currently preparing for a beta test with a national retail chain to use the technology in the same way.
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