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West Virginia Clinic Cuts Patient Wait Times With RFID

Stanley Healthcare's MobileView Analytics platform is helping Davis Medical Center to identify the average wait and visit times for each patient, and to improve efficiency based on that data.
By Claire Swedberg

The clinic can use analysis tools built into the MobileView Platform to optimize scheduling and patient flow, says Sagi Geva, Stanley Healthcare's senior manager for health-care solutions and analytics. "The idea is to provide actionable data," he says, noting that the software enables users to respond to problems in real time, while analysis provides another level of intelligence. "We spent quite a bit of time establishing a baseline," Auvil adds.

Davis Medical Center can view the amount of time spent on each patient visit per department, day of the week, shift or specific health-care provider. The clinic intends to continue adjusting scheduling to shorten wait times for patients, Geva reports. "Analytics are a huge part of this solution for understanding workflow," he states.

Stanley Healthcare's Sagi Geva
During the past month, Auvil says, Davis Medical Center has been distributing satisfaction questionnaires to patients after their visits. The scores, she adds, have been encouraging.

The next phase will be the installation of T5 environmental-monitoring tags to track the temperatures within coolers and freezers in which medications, tissue samples and lab specimens are stored. In this case, tags will capture temperature readings and transmit that data to the MobileView software via a Wi-Fi connection. "This will help reduce manual collection of data,"Auvil says, while also preventing the loss of a freezer's or cooler's contents in the event of a problem, such as a power failure at night, or at some other time when employees might not otherwise notice.

The clinic is also using the technology to track the locations of some assets, such as electrocardiogram (EKG) machines.

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