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True Health Clubs Use RFID to Shape Up Towel Management
The Singapore-based company can better track the towels it loans to patrons, as well as those that are picked up or returned by its laundry service provider.
Dec 23, 2014—
Fitness gym True Group, an international health-club company based in Singapore, has begun a five-year rollout of radio frequency identification technology at all of its clubs to manage its towels. The solution, provided by EPC Solutions Taiwan, was taken live in October 2014 at the newest True Yoga facility in Chung-Ho Taiwan, and the company plans to install the technology at its other clubs as well, beginning next month, at a rate of one center going live every three months.
Another challenge the club wanted to overcome was the sheer volume of labor involved in counting towels as they were transported to the laundry vendor, and again once they returned. The company decided that an RFID system could reduce labor costs, as well as identify towels being removed from each club, and thereby enable personnel to contact the individuals who removed those towels.
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