Mar 03, 2013Consumer satisfaction with a company's product quality is important, but the service that firm provides before and after a sale is equally vital—though it's often overlooked as benefiting the bottom line. Providing efficient tracking and tracing of products enhances a company's image. Sato
explains how track-and-trace solutions, including software and automatic-identification technologies, such as bar-coding and RFID, are reliable and effective in ensuring the efficient delivery of materials and components to a business and its customers. (3 pages)
Track-and-Trace Solutions for the Logistics Supply Chain
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