Retail is changing, as everyone knows. Social media and ubiquitous connectivity are driving new shopping habits and new consumer expectations. This session will focus on how companies can manage the transition to a new retailing paradigm in a way that is both meaningful and doable. Gain an understanding of the technologies that will enable this change, including RFID, as well as how stores will be reconfigured to serve new shopping habits and how the data-integrated supply chain is going to change. Dr. Hardgrave will share logical, business-driven steps to meet customer expectations and achieve real transformation
Speaker: Dr. Bill Hardgrave, Provost and Vice President, Auburn University