John Lewis is a leading department store retailer in the U.K., owned by The John Lewis Partnership, which also operates Waitrose supermarkets. In 2007, the company made its first foray into RFID with a one-store evaluation in the women’s shoe department. Based on the results of that project, in 2008, it moved to men’s suits in four trial stores and four control stores, tagging at the source. Hear how the firm recently conducted a pilot in three shops which included the integration of legacy systems and 25,000 SKUs across selected fashion assortments. Gain an understanding of the challenges faced by John Lewis and how the company plans to roll out item-level RFID to more stores.
