John Lewis is a leading department store retailer in the United Kingdom, owned by The John Lewis Partnership, which also operates Waitrose supermarkets. In May 2016, the company concluded its RFID pilot and signed off on an aggressive plan to roll out RFID technology in selected fashion assortments across all of its branches during a three-month period. Hear how the firm engaged with 16,000 staff members to successfully deploy the system. Gain an understanding of the challenges John Lewis faced in embedding RFID and delivering the solution’s benefits.
