May 21, 2022The digitization of retail is well underway, and RFID has played a key role in optimizing inventory, enabling omnichannel processes and improving the customer experience. One lesser-known benefit is that the technology improves shrink visibility. This is critical at a time when retailers are confronting rising theft and brand insecurity. In this session, Macy's VP of asset protection operations and strategy will explain how the retail giant uses RFID...