The John Lewis Success Story: From Pilot to Deployment

By Doug

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John Lewis is a leading department store retailer in the UK, owned by The John Lewis Partnership, which also operates Waitrose supermarkets. In 2007 they made their first foray into RFID with a one store evaluation in the women’s shoes department. Based on the results of that project, in 2008 they moved to men’s suits in four trial stores and four control stores, tagging at the source. Hear how the firm recently conducted a pilot in three shops which included the integration of their legacy systems and 25,000 SKUs across selected fashion assortments. Gain an understanding of the challenges faced by the firm and how they plan to roll out item level RFID to more stores in 2015.