Fort Lauderdale Tracks Building Permits

By Barb Freda

The city monitors the flow of documents, saving time and improving customer service.

When Mark Leibowitz began working as a management analyst in 2014 at Fort Lauderdale's Building Services division, part of the Department of Sustainable Development (DSD), he saw reams of paper moving through the system. During any given month, DSD issues more than 2,000 permits and conducts more than 6,000 permit application reviews. Permits for large plans often have two copies, he says. The permits, he adds, do not move in a straight line through ...

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