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Wal-Mart's CIO Discusses RFID

An interview with Wal-Mart's CIO Linda Dillman offers insights from the woman many regard as the RFID retail movement's guiding force.
Sep 13, 2004This article was originally published by RFID Update.

September 13, 2004—A recent interview with Wal-Mart's CIO Linda Dillman offers some fascinating insights from the mind of the woman many regard as the RFID retail movement's guiding force. Among them: 100% read-rate accuracy is not necessary since cases will be read more than once as they move through a store; neither the most pessimistic nor the most optimistic predictions for RFID's impact will prove accurate; the constant press surrounding RFID often confuses more than it educates; Wal-Mart's RFID project is not even close to the most expensive project currently underway at the retailer; Chinese companies have an advantage over their American counterparts in that they are building their infrastructure from zero rather than having to incorporate RFID into already existing systems and processes. Perhaps the most compelling thing Dillman says is that RFID is the solution to a problem the retailer has struggled to solve "100 times in the last 10 years": keeping shelves stocked.

Read the article at InformationWeek
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