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Tieto Corp. Beacon Solution Brings Intelligence to Offices

The system, provided by Quuppa, has helped the company to increase sales and productivity, understand how its workspace is being used and automatically enable the utilization of rooms.
By Edson Perin

Quuppa provided assistance in installing and commissioning the system at Tieto's own facilities, according to Fabio Belloni, Quuppa's co-founder and general manager, while Tieto now runs facilities on its own customer sites. "We helped them to activate and train their organization," Belloni explains, "and after that, they're managing independently." Tieto also deployed infrared sensors in each area, in order to detect when a person is at a given desk.

As an individual enters the building, his or her tag identification number is captured by the Quuppa locators, which have integrated Bluetooth transceivers and antennas. The locators transmit data to a server, where Quuppa Positioning Engine (QPE) software identifies their location by measuring the angles of the transmissions as received by the locators. This information can then be forwarded to the MyOffice software, to be matched with an individual and site-related data.

Fabio Belloni
For example, if an individual enters a conference room, the software updates that room's status as busy and displays that data for users of the application, or for those who have logged into the software. If another worker seeks a particular co-worker, he or she can view in the software where that person is and thus attend the same meeting.

In addition, the technology can be used by security, maintenance and cleaning personnel. The addition of infrared sensors to the desks can make this information even more granular, by identifying if someone is sitting at a specific desk. The MyOffice application can also be used to create orders, such as requesting cleaning service for a specific area, or maintenance on a printer or lamp, based on an individual's location.

What's more, Teikko says, the technology can incorporate other sensor data, such as temperature levels. For example, if temperature sensors were integrated with the solution, employees could view the average temperature on an office map and thereby identify the best spot at which to work.

The greatest benefit to employees, Teikko says, is a reduction of unnecessary administrative tasks, such as booking conference rooms, as well as the greater comfort and convenience of finding the best workplace and locating co-workers. When Tieto Corp. relocated to the new site and deployed the MyOffice solution, the company indicates, employee sick days were reduced by 10 percent. The firm is now producing more business innovations, Teikko says, noting, "We had the best sales and bottom line profits in four or five years."

At present, Tieto is exploring the possibility of testing the building-intelligence solution for structures containing health facilities or schools. Quappa's beacons are being deployed with a variety of partners worldwide, Belloni says, and the company's intelligent-location systems are used at more than 600 installations throughout 39 countries—the technology, he adds, is scalable for complex environments.

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