Home Internet of Things Aerospace Apparel Energy Defense Health Care Logistics Manufacturing Retail

Access This Premium Content

Options To Access This Article:

What Subscribers Are Saying

  • "Probably the best investment I've ever made."
    Steve Meizlish, President & CEO, MeizCorp Services, Inc.
  • "I have found that RFID Journal provides an objective viewpoint of RFID. It you are looking for a resource that provides insights as to the application and implications of deploying RFID, RFID Journal will meet your needs, It gives you a broad perspective of RFID, beyond the retail supply chain."
    Mike O'Shea, Director of Corporate AutoID/RFID Strategies & Technologies, Kimberly-Clark Corp.
  • "No other source provides the consistent value-added insight that Mark Robert and his staff do. In a world dominated by press release after press release, RFID Journal is developing as the one place to go to make the most sense out of the present and future of RFID in commerce."
    Bob Hurley, Project Leader for RFID, Bayer HealthCare's Consumer Care Division
  • "RFID Journal is the one go-to source for information on the latest in RFID technology."
    Bruce Keim, Director, Hewlett-Packard
  • "RFID Journal is the only source I need to keep up to the minute with the happenings in the RFID world."
    Blair Hawley, VP of Supply Chain, Remington Products Company

The Queens Library System Grows With RFID

Millions of tagged books, DVDs and CDs speed checkout times, boost visits and add value to the community.
By Jennifer Zaino
Aug 18, 2008—At nearly two dozen of the 62 libraries that make up the Queens Borough Public Library System in New York, more gets read these days than just the pages of books. Millions of items—books, DVDs and CDs—have been equipped with radio frequency identification tags that can be read automatically at self-checkout kiosks equipped with RFID technology. RFID speeds the checkout process for borrowers, creates new efficiencies for library employees and promises to help the biggest circulating library in the United States—the fourth largest in the world—continue to grow.

RFID technology is not new to library systems. In fact, according to a recent report by IDTechEx, the RFID market is expected to blossom to $27 billion during the next decade, with library applications contributing to some of the greatest growth in that sector. What makes the Queens library system deployment stand out from others includes:


Millions of items—books, DVDs and CDs—have been equipped with radio frequency identification tags that can be read automatically at self-checkout kiosks equipped with RFID technology.

Its size and scope. The deployment involves the initial tagging of some 6.5 million items, as well as the tagging of roughly 1 million new items purchased each year. The cost for the initial deployment was approximately $6.5 million for tags and self-checkout kiosks, and plans call for the allocation of another $13.5 million toward interior and exterior RFID-enabled self-check-in units.

Its "pay-at-the-pump" feature. At some self-checkout RFID kiosks, customers can pay library fines in a single transaction, with debit or credit cards or cash. The system saves time and means librarians no longer have to be the "bad guys" collecting fines, which can add up to some $4 million annually—and it also controls who handles that money. "There's always the potential of sticky fingers," says Mike Daly, director of logistics and security management at the Queens library system. "This limits who handles money, and that's proven a huge success."

Its multi-language support. Queens is one of the most ethnically diverse areas on the planet, and the library is working to make its RFID system accessible to as many people as possible. In addition to English, the checkout screens currently support seven other languages—Bengali, Chinese, French, Korean, Polish, Russian and Spanish—and the library hopes to add Arabic, Portuguese, Punjabi and Urdu as well, if funding and time permit.

Its renovation plan to improve work processes. The vision includes moving staff workrooms closer to the bins where books will be deposited as they're checked in through an RFID kiosk. This will enable librarians to get them back on the shelves more quickly.
To continue reading this article, please log in or choose a purchase option.

Option 1: Become a Premium Member.

One-year subscription, unlimited access to Premium Content: $189

Gain access to all of our premium content and receive 10% off RFID Reports and RFID Events!

Option 2: Purchase access to this specific article.

This article contains 2,004 words and 4 pages. Purchase Price: $19.99

Upgrade now, and you'll get immediate access to:

  • Case Studies

    Our in-dept case-study articles show you, step by step, how early adopters assessed the business case for an application, piloted it and rolled out the technology.

    Free Sample: How Cognizant Cut Costs by Deploying RFID to Track IT Assets

  • Best Practices

    The best way to avoid pitfalls is to know what best practices early adopters have already established. Our best practices have helped hundreds of companies do just that.

  • How-To Articles

    Don’t waste time trying to figure out how to RFID-enable a forklift, or deciding whether to use fixed or mobile readers. Our how-to articles provide practical advice and reliable answers to many implementation questions.

  • Features

    These informative articles focus on adoption issues, standards and other important trends in the RFID industry.

    Free Sample: Europe Is Rolling Out RFID

  • Magazine Articles

    All RFID Journal Premium Subscribers receive our bimonthly RFID Journal print magazine at no extra cost, and also have access to the complete online archive of magazine articles from past years.

Become a member today!

RFID Journal LIVE! RFID in Health Care LIVE! LatAm LIVE! Brasil LIVE! Europe RFID Connect Virtual Events RFID Journal Awards Webinars Presentations
© Copyright 2002-2016 RFID Journal LLC.
Powered By: Haycco