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RTLS Provides Wander Management at Senior-Living Facility

CenTrak's TruView system is designed to serve all levels of care for continuing care retirement communities, by locating residents anywhere at a facility, from golf courses to bedsides, when they need help, as well as collecting analytical data about the movements of residents and personnel.
By Claire Swedberg
Dec 01, 2019

Several senior-living facilities are deploying a real-time location system (RTLS)-based solution for security and wander management that was recently released by CenTrak. The company developed TruView, a solution that evolved from the company's RTLS for acute care, which is intended specifically for senior living, according to Deric Blattenberger, CenTrak's product manager. The solution was built to serve all four phases of senior care: independent retirement, assisted living, skilled nursing and memory care. The solution employs Gen 2IR technology, as well as a variety of other locating technologies, depending on a user's particular needs.

With the system, residents and staff members can press a button to report emergencies and be located, thereby ensuring that any injuries or security risks are addressed in real time, based on their level of need. The solution was developed from CenTrak's RTLS-based Gen 2IR and active RFID solution, Blattenberger says, which is designed to protect patients and health-care providers at hospitals (see Hospital Builds Intelligence One RTLS Step at a Time).

CenTrak's Deric Blattenberger
Already, CenTrak has been providing enterprise-level senior-care systems designed specifically for each user. In 2018, the firm acquired Elpas Solutions, a safety and security subsidiary of Johnson Controls that offers wireless-calling, staff-duress and wander-management technologies, which CenTrak has built into its own products. Recently, the company's senior-living customers indicated that a solution that could serve every level of care would benefit both residents and caregivers. Those levels of care are independent living, assisted living nursing and memory care.

"We've been serving customers in health care for quite a while," Blattenberger explains, "but we are now focusing on the continuing care environment." Continuing care retirement communities (CCRCs) offer all four phases of senior living, and many have indicated that they were seeking a solution to meet the needs of their entire community. CCRCs are becoming more commonplace in recent years, he notes, and are serving seniors who may not need any special care initially but can stay on campus for greater care if they do.

For hospitals, CenTrak provides hand-hygiene, wander-management and asset-management solutions. In the case of senior living, Blattenberger says, CCRCs and other facilities sought a solution "that works with the economics of the senior community" across all phases of care. "We segmented up all four segments and started crafting our enterprise location [system] and building it specific to each one of those use cases."

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