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Toronto Hotel Boosts Functionality and Security With RFID

ASSA ABLOY Hospitality's RFID-enabled access-management system has enabled hotels, including the InterContinental Toronto Centre hotel, to manage who accesses which areas and when, and to allow guests to use a single card for room entry, services and payments.
By Claire Swedberg
Sep 03, 2017

The InterContinental Toronto Centre hotel is one of several companies that have recently deployed an RFID-enabled hotel lock system to manage guest-room access, provide access to other amenities, and enable payment for food, drinks or services. The system not only improves the guest experience, the hotel reports, but also provides greater security by preventing unauthorized access.

The system was taken live in June of this year. Since that time, it has reduced the strain on front desk and security resources, while guests can avoid having to wait for service or go out of their way to make a special request, such as a stay extension or room transfer, according to Alexi Hakim, InterContinental Toronto Centre's general manager.

The InterContinental Toronto Centre
The hotel's new lock system, provided by ASSA ABLOY Hospitality, employs passive high-frequency (HF) 13.56 MHz RFID technology. The solution includes ASSA ABLOY Hospitality's VingCard Classic RFID locks and key cards, as well as Visionline software solution to manage locks and access data based on RFID reads.

InterContinental, a four-diamond hotel with 584 rooms, is located in downtown Toronto and is managed by InterContinental Hotels Group, a company that manage 12 brands globally. Previously, the property had provided guests with traditional magnetic card locks to access their rooms. With RFID, however, the hotel was poised to provide not only more security to guests, but also greater functionality. In June, the HITEC Toronto exhibit (the world's largest and oldest hospitality technology event) was taking place, and ASSA ABLOY Hospitality and InterContinental worked together to coordinate the completion of the upgrade in time for this program.

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