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Hospital Updates Its Infant-Security System

Conway Regional Health System adopted TotGuard to prevent abductions.
By Bob Violino
Jan 22, 2017

Keeping infants and children safe is a top priority for Conway Regional Health System, which serves the growing communities of North Central Arkansas. Centered on a 154-bed acute-care medical center, the health system provides patients with a variety of services, including for women.

The obstetrical unit contains 16 labor, delivery, recovery and postpartum suites, in which new mothers and well newborns are cared for from admission until discharge, as well as eight postpartum, mother-baby rooms for overflow. A six-bed newborn intensive care nursery (NICU) provides care for sick or premature newborns. In 2015, the Conway Regional staff and area physicians delivered 1,804 babies.

The Pediatric tags are reusable, but the band that goes around each tag is not.
Between 1983 and 2016, 133 infants were abducted from U.S. health-care facilities, according to the National Center for Missing & Exploited Children.

To prevent such abductions, Conway Regional was using Stanley Healthcare's RFID-based Halo Infant Security solution. But several years ago, the vendor notified the hospital that it would no longer support the system. In addition, the hospital experienced operational problems with the Halo system and an increasing number of false tamper alarms.

It was time to look for a new solution. "Safety and security of our patients were of primary concern, as always," says Eric Kindsfater, Conway Regional's director of safety, security and communications. "Our original system was out-of-date and parts were becoming very difficult to obtain. When parts were located, the price point was very significant."

Administrators set out to find a replacement system. "The main goals were to identify an RFID system that would be compatible with the organization's existing resources; be easy for staff to initiate, use and respond to; and provide the maximum level of security and abduction deterrence for infants," says Mary Salazar, Conway Regional's director of women's and infants' services.

Since October 2015, infants born in the hospital have been protected by Guard RFID Solutions' TotGuard Infant Security System. The real-time location solution monitors the whereabouts of infants and young children within the facility.

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