Medical Clinic Cuts Patient Wait Times By 75 Percent

By Claire Swedberg

Oregon Medical Group's RTLS solution from Intelligent InSites, using Centrak's Gen 2 IR and RFID technology, has enabled nearly 500 patients daily to proceed directly to examination rooms, and to be seen by doctors faster—and, on average, for five minutes longer.

When patients arrive for appointments at Oregon Medical Group (OMG), they can check in and then, in most cases, proceed directly to an examination room. As soon as they check in and receive a visitor's badge, health-care providers know where they are, who is with them and whether there are any delays. The real-time location system (RTLS) includes sensors, receivers and firmware provided by CenTrak, as well as software from Intelligent InSites. Since...

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