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Polish Post Completes RFID Testing at Distribution Center

ProxiGroup's UHF RFID system may next be installed across all distribution sites, in order to make parcel shipping more efficient, as well as boost customer satisfaction.
By Claire Swedberg
Oct 20, 2017

Polish national postal service Poczta Polska (Polish Post) has piloted a radio frequency identification-based solution from ProxiGroup to improve the efficiency of its distribution center. The two-week pilot, which ended last month, tracked 1,000 parcels via ultrahigh-frequency (UHF) RFID tags attached to them as they moved through zones within its Kielce facility. The pilot found that parcels could be tracked in real time, eliminating the need for bar-code scanning.

Polish Post launched the pilot of ProxiGroup's RFID technology to determine whether the system could make its service faster and more accurate. The postal company competes with other private carriers in Poland that have proven to be faster at moving parcels. In 2013, the Polish Post earmarked 250 million Polish zloty—about $69.5 million—for the modernization of its logistics, among other improvements, to boost its efficiency.

The ProxiTrak system provides a History Playback feature.
The postal service maintains 800 locations and multiple distribution centers, and currently tracks its parcels via bar-code scans. When a parcel arrives at a distribution center with a bar-code label attached to it, an employee scans it to confirm receipt. Workers conduct up to four or five subsequent bar-code scans as the parcel moves through zones on its way out of the distribution center for its recipient.

The problem with that process, explains Wlademar Dulniak, Polish Post's project manager, is that it relies on the time-consuming and error-prone manual process of scanning. "The recording time depends on the people operating the process," he says. For instance, when each load of parcels is received, an individual must physically locate the corresponding label and scan each tag. Sometimes, a label could be missing, or the scanner may not be able to scan it, while in other cases, workers might need to input the bar-code number manually, which could be keyed in incorrectly.

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