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By Beth Bacheldor

German Hospitals Enlist Recall's RFID-enabled Record-Management Service

Recall, a provider of document storage, secure document destruction, digital document management and data protection, has announced that it is now the exclusive information management service provider for Paracelsus, one of the largest private hospital chains in Germany. Through this partnership, Recall will be responsible for managing and securing records for the more than 100,000 patients whom Paracelsus serves. To accomplish this, the company leverages ultrahigh-frequency (UHF) RFID hardware provided by eAgile.

Recall will provide Paracelsus with its document management services (DMS), including accurate auditing, information lifecycle management, and secure storage and destruction. The RFID technology will be used to more easily identify and track documents, as well as help reduce total costs of information management. Recall will store Paracelsus' records in Recall's secure information centers.

"Once records arrive at a Recall information center, RFID tags can be applied to individual records, files or the cartons in which the records are being stored," says Ron McMurtrie, Recall's VP and CMO. "Should Paracelsus require retrieval of any of their documents we securely store, RFID gives us the exact location of the records they need, eliminating any guesswork or unnecessary searching."

According to McMurtrie, Paracelsus sought an information-management provider that could help it adhere to the data privacy and compliance regulations common to health-care organizations. Recall's use of RFID is one component that will assist Paracelsus in maintaining compliance.

Recall first began testing RFID in 2005, and began offering the technology on document-storage cartons by 2007. In 2011, the company added RFID tracking on individual files and back-up tapes (see RFID News Roundup: Recall Adds Item-level Tracking to Its Services). Recall began offering printable RFID tags for in-house asset tracking in 2013, and last year introduced self-created, Web-based, on-demand RFID reports.

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