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RTLS Helps Florida Clinic Maintain Small Clinic Feel

A system from Vizzia Technologies using CenTrak hybrid IR and RFID technology helps the 36,000-square-foot facility to identify the locations of patients and health-care workers, to ensure personalized and timely care.
By Claire Swedberg
Jul 15, 2013

When the Florida Cancer Specialists and Research Institute (FCS) combined three of its Tampa clinics into a single facility this year, to provide medical practices, radiation treatment and radiology, it wanted the new, larger, 36,000-square-foot site to maintain the feeling of smaller clinics. That meant each of the more than 400 patients treated daily at the facility should feel confident that he or she would be seen quickly and never be overlooked.

Dr. Julio Lautersztain
The clinic offers doctor visits, chemotherapy, radiation treatment and other oncology services under a single roof. But administrators wanted to implement a system that would improve efficiency and increase patient comfort, says Julio Lautersztain, an FCS doctor who acted as a liaison between the physicians, the IT department and technology providers, The aim was to ensure that each patient is received and treated within a short span of time, and that he or she never feels overlooked. "We wanted to treat a large number of patients," he explains, "but get away from a hospital-like setting."

FCS looked into a variety of technology solutions and met with Vizzia Technologies, a Georgia-based process-improvement company that provides its Vizzion Suite software for managing RFID and real-time location system (RTLS) implementations, as well as RFID and RTLS hardware from numerous vendors. The solution that the firm ultimately selected included Vizzion Suite software and CenTrak's hybrid Gen2IR and RFID tags, IR monitors, virtual walls and RFID readers (which CenTrak calls "wireless network devices"). The clinic chose CenTrak's technology to obtain room-level accuracy throughout its clinic, as well as Vizzia software to determine how long a patient has remained at a particular location, and if (and for how long) he or she was seen by a physician or nurse.

Vizzia Technologies' Andrew Halasz
In addition, the software provides medical assistants with visibility into when a specific examination room is free and ready for use by a new patient. Finally, analytics derived from the data that the solution provides helps the clinic to better manage the scheduling and flow of patients, based on historic data.

"Our core competency is process improvement," says Andrew Halasz, Vizzia Technologies' president and co-founder. "RTLS is our eyesight," he says, noting that the software provides the rules and analytics to help users manage data. "Our software and services convert the location and interaction data into process-improvement actions our customers can take to improve their operations."

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