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Texas Health Harris Methodist Hospital Finds RTLS Provides Many Benefits

Since the hospital began operating in September, it has been using CenTrak real-time location system technology and Intelligent InSites software to find assets, prevent the spread of infections and locate patients for their families.
By Claire Swedberg
Jun 24, 2013

Approximately six months ago, when the newly constructed Texas Health Harris Methodist Hospital Alliance (Texas Health Alliance), in Fort Worth, Texas, opened its doors for the first time, it already had a real-time location system (RTLS) up and running. Its goal was to improve efficiency, regulatory compliance, and patient satisfaction and care.

The RTLS solution employs CenTrak's Gen2IR tags and readers to identify the locations of assets, patients and personnel, as well as Intelligent InSites software for managing the collected location data. To date, the RTLS has ensured that no asset has ended up missing. What's more, says Winjie Tang Miao, Texas Health Alliance's president, patient satisfaction is high—due, in part, to the RTLS solution freeing up employees' time.

Texas Health Alliance's Winjie Tang Miao

Texas Health Presbyterian Hospital Dallas (Texas Health Dallas)—one of Texas Health Alliance's sister hospitals—had already been using Intelligent InSites' software and CenTrak's RTLS hardware, Miao says. As such, Texas Health Alliance's parent company, Texas Health Resources, opted to install a similar RTLS solution at the Fort Worth site, while the hospital was still under construction.

The solution includes tags attached to mobile high-value assets, tags attached to patient wristbands, and badges that staff members wear while moving about the facility. The system also utilizes CenTrak's Gen2IR infrared emitters to identify room-level location data.

The Texas Health Alliance hospital has 58 inpatient beds and 15 more in the ER, which treats approximately 70 to 80 patients daily. The solution's greatest benefit, Miao reports, is that is helps workers locate assets quickly, thereby enabling them to spend more time serving patients. In addition, the patient-tracking function makes it possible to automate the discharge process, as well as find patients for friends and family, while the personnel-tracking capability enables the system to identify which staff members have been within the vicinity of an infectious patient.

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