By Mark Roberti
Jan. 18, 2011—The
Item Level RFID Initiative (ILRI) held a meeting during the
National Retail Federation's annual
Big Show, which took place last week in New York City. During the gathering, ILRI members were updated about a number of retail pilots, and were also briefed on research currently being conducted by the
University of Arkansas' RFID Research Center regarding the benefits that suppliers can achieve by employing
radio frequency identification in the supply chain.
Formed on Nov. 1, 2010, by a group of U.S. retailers, apparel suppliers, industry associations, academia and
RFID solution providers, the Item Level RFID Initiative aims to foster RFID's adoption in the retail supply chain (see
Major Retailers, Industry Groups Launch Item-Level RFID Guidelines Initiative and
Item-Level RFID Initiative Could Be a Game Changer). The recent meeting opened with Cindy DiPietrantonio, the chief operations officer of
Jones Apparel Group, and Peter Longo, the president of logistics and operations at
Macy's, who provided updates on the progress of their respective companies' RFID projects. DiPietrantonio said Jones Apparel is in a unique situation because it owns its own stores, in addition to being a major supplier to Macy's,
Bloomingdale's and other retailers.
"We did a very exciting pilot at two stores in New York City," DiPietrantonio told the audience. "We
saw an 18 percent reduction in time staff spent searching for product. That's a big deal because in New York, your storeroom is usually down a flight of stairs in the basement."
According to DiPietrantonio, the pilot showed a 25 percent reduction in the amount of time that workers spent receiving goods at the store, a 92 percent decrease in the time required to perform cycle counts in the store, and an improvement in inventory accuracy, from 85 to 90 percent up to 97 to 99 percent.
"This is the year of the supplier," DiPietrantonio said. "Suppliers should review their supply chain to find efficiencies. I believe there are many to be found, so it is a win-win [for retailers and suppliers]. The technology is here, and it is exciting to see what we now have the ability to do."
Longo reported that Macy's sees RFID's greatest benefit as its ability to improve inventory accuracy, which can help grow sales, increase customer satisfaction and enhance margins.
"We [retailers] have been making decisions daily on fundamentally corrupt data," Longo stated, "because no matter how good the
bar code is, it is woefully short of what you can do with RFID."