Equally important to respondents was data reliability, which was top of mind for 73 percent of aggressive adopters and 63 percent of average adopters. "Data integrity and reliability trumps cost," says Fontanella. "In our two previous surveys, the leading concern was cost. But as companies integrate
RFID technology into their operations, they have to absolutely be able to rely on it. The message we are getting is companies are looking for value. Cost is still a central issue, but as you introduce RFID into your overall infrastructure, you can't afford breakdowns or technologies not operating correctly."
Companies are looking closely at centralized control and oversight of their RFID initiatives to improve data integrity, the report found. Thirty-eight percent said they want to create single point of control for
reader management, while 35 percent indicated they wanted to centralize management and administration of RFID processes.
Perhaps one of the more surprising findings was that companies are rethinking the role of RFID
middleware, Fontanella says. "RFID middleware as we know it is dead, and companies are rethinking what RFID middleware is and how it is deployed."
One reason, according to Fontanella, is that RFID middleware has been tasked with too many responsibilities—integration, workflow management, even data integrity. As such, companies have started using other technologies to perform those tasks. These include enterprise application integration (EAI) allowing the unrestricted sharing of data and business processes across networked applications or data sources, as well as service-oriented architectures (SOA)—platforms of Web-based services able to communicate with each other within a distributed systems architecture.
According to the study, 46 percent of aggressive adopter respondents plan to rely on application extensions from their enterprise applications to perform middleware functions, such as managing RFID data and processes, throughout their operations.