By Claire Swedberg
May 23, 2006—
AT&T has begun customer trials of a new managed
RFID service. The network and managed services provider is teaming with
Intel,
BEA Systems and
Symbol Technologies to offer an end-to-end hosted RFID service for the manufacturing, retailing, government-services and health-care sectors. The offering is intended to help businesses and agencies deploy and scale their systems easily and affordably.
The new AT&T service integrates with those the company already provides, such as network integration and consulting, IP transport, hosting, storage, managed applications and security. In September, AT&T had announced its intention to launch such an offering (see
AT&T Plans Managed RFID Services).
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Ebrahim Keshavarz
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Several customers are already using the service in RFID trials expected to end in mid 2006. The trials involve AT&T's IP network, Internet data centers and managed services expertise, as well as AT&T's integrated Global Enterprise Management System (iGEMS), the company's network-management platform.
AT&T is offering a five-prong set of services, says Ebrahim Keshavarz, vice president of the firm's New Services Development division. These include professional services, managed LAN and wireless LAN services, a service that enables the transaction from the customer to the
EPCglobal Network, a hosted
EPCglobal database and a warehouse management solution.
"This is a very natural fit for us," says Keshavarz. "Once the clients know they want RFID, we are already in the middle of the solution." AT&T, he explains, already provides transmission of data. "And in many cases," he adds, "we are managing the LAN."
AT&T also has a large existing technical support staff for its customers, wherever they may be, including work centers around the world, according to Paul DiGiacomo, director of AT&T
Sensor Network Services. Those work centers can provide an RFID customer with the services they need for a hosted RFID solution.
Although RFID usage is still slow to take hold in many markets, Keshavarz reports, AT&T is preparing for the technology's growth and is well poised to provide an affordable and consistent service to its RFID customers.