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RFID Journal Articles on "customer service"
Displaying 11 - 18 of 18 results

Article:
Date Published:
Media Providers Entertain RFID's Potential 06/22/2006
The entertainment media industry ponders where and when RFID should be deployed to improve its supply chain, while retailer Best Buy is leading the charge to use RFID in improving customer service.
Biomet Tags Its Orthopedic Knees 06/11/2006
The company hopes its pilot RFID project will improve its customer service, reverse logistics and inventory management.
Saddle Creek Expands Its RFID System 05/02/2006
The third-party logistics provider is upgrading its use of RFID to allow customers—including many Wal-Mart suppliers—to make their services more comprehensive and cost-effective.
Ultimate Control: RFID-Enabled Manufacturing 11/28/2005
At its semiconductor plant in East Fishkill, N.Y., IBM has used RFID to completely automate the manufacturing of advanced microchips from 300-millimeter silicon wafers. The high-tech facility optimizes production, speeds up product development and improves customer service.
Savi Networks Starts Tracking Cargo 09/22/2005
The company's first customer, logistics provider Mitsui, is using the SaviTrak RFID service to monitor China-to-U.S. shipments for a major supplier of consumer goods.
Active RFID Keeps Toyota Distributor Rolling 08/01/2005
Gulf States Toyota deployed a real-time locating system to make the process of installing optional car equipment more efficient—cutting costs and improving customer service.
Container Company Puts Lid on Slip-Ups 03/13/2005
With its RFID-based tracking system, U.K. container rental company pH Europe not only boosted container utilization but also improved customer satisfaction and gained the ability to offer new services.
Using RFID to Drive Up Business 08/03/2004
A car repair franchiser plans to give its customers RFID-enabled loyalty cards as a way to help the company improve efficiency and customer service.

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