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RFID Journal Articles on "customer service"
Displaying 1 - 10 of 19 results

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Date Published:
Jones Apparel Group Plans RFID Pilot in Nine West Stores 08/15/2008
At two sites in New York, the company plans to test the ability of item-tagging to help improve stock availability, productivity and customer service.
Car-Wash Operators Find RFID Helps Them Clean Up 05/28/2008
EPC RFID tags attached to car windshields quickly identify regular customers and make sure their vehicles get all the services they signed up for.
Citizen M Checking Out RFID to Automate, Personalize Customer Service 11/08/2007
Guests of the hotel, currently under construction, will use RFID technology to check in and out, access their rooms and set temperature, lighting and audio and video systems to match their tastes.
As You Like It 10/05/2007
RFID can help hotels, resorts and restaurants both attract and retain customers by providing personalized and convenient services.
DHL Express Steps Back from Internal Use of RFID 05/31/2007
The company's head of global customer service says DHL has no current plans to use EPC RFID labels to track packages, because the technology doesn't currently meet its requirements.
RFID Makes Ordering and Paying for Pizza Easy As Pie 05/16/2007
A Florida pizzeria is using RFID so customers can pay for their pies at a self-service kiosk, and the restaurant can keep better tabs on orders.
Wal-Mart Embraces RFID's Green Potential 05/01/2007
The retailer says it is using the technology not only to improve customer service and profitability, but also to boost the planet's environmental health.
SecurCash Uses RFID to Securely Service ATMs 03/22/2007
A Dutch company that shuttles cash between automated teller machines, cash centers and banks is using RFID to reduce overall administration costs, ensure its compliance with insurance regulations and provide better customer service.
RFID Rocks at Graniterock 01/21/2007
The construction materials company deployed an RFID system to improve customer service and boost customer loyalty.

RFID Pushes Fashion Forward 10/31/2006
A real-time location system, coupled with a cell-phone application, enables logistics provider Jöbstl to deliver clothing to Charles Vögele stores on time, resulting in reduced inventory and enhanced customer service.

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