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Citizen M Checking Out RFID to Automate, Personalize Customer Service
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11/08/2007
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Guests of the hotel, currently under construction, will use RFID technology to check in and out, access their rooms and set temperature, lighting and audio and video systems to match their tastes.
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As You Like It
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10/05/2007
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RFID can help hotels, resorts and restaurants both attract and retain customers by providing personalized and convenient services.
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DHL Express Steps Back from Internal Use of RFID
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05/31/2007
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The company's head of global customer service says DHL has no current plans to use EPC RFID labels to track packages, because the technology doesn't currently meet its requirements.
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RFID Makes Ordering and Paying for Pizza Easy As Pie
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05/16/2007
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A Florida pizzeria is using RFID so customers can pay for their pies at a self-service kiosk, and the restaurant can keep better tabs on orders.
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Wal-Mart Embraces RFID's Green Potential
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05/01/2007
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The retailer says it is using the technology not only to improve customer service and profitability, but also to boost the planet's environmental health.
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SecurCash Uses RFID to Securely Service ATMs
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03/22/2007
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A Dutch company that shuttles cash between automated teller machines, cash centers and banks is using RFID to reduce overall administration costs, ensure its compliance with insurance regulations and provide better customer service.
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RFID Rocks at Graniterock
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01/21/2007
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The construction materials company deployed an RFID system to improve customer service and boost customer loyalty.
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RFID Pushes Fashion Forward
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10/31/2006
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A real-time location system, coupled with a cell-phone application, enables logistics provider Jöbstl to deliver clothing to Charles Vögele stores on time, resulting in reduced inventory and enhanced customer service.
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RFID at Your Service
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07/31/2006
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RFID systems can be used to greatly improve customer service, if companies could get past their fears of bad press.
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Media Providers Entertain RFID's Potential
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06/22/2006
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The entertainment media industry ponders where and when RFID should be deployed to improve its supply chain, while retailer Best Buy is leading the charge to use RFID in improving customer service.
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