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10 Questions to Ask Your Integrator

Most companies will turn to a systems integrator to install readers and link their RFID system to backend databases and applications. Here are the issues you need to consider before choosing an integrator.


By Mark Roberti

March 15, 2004—Although RFID technology has been around a long time, the number of systems integrators that have experience deploying systems is limited. Very few companies have ever deployed a large-scale RFID system in an open supply chain environment, and no company has experience deploying an RFID system based on the Electronic Product Code (EPC) technology developed by the Auto-ID Center.

Companies that are planning a deployment within the next 12 months need to begin evaluating systems integrator now. There are a limited number of skilled RF engineers, and demand for their services is
growing rapidly, now that companies such as Albertsons, Metro, Target, Tesco and Wal-Mart—in addition to the U.S. Department of Defense—have announced plans to deploy RFID in their supply chains.

There are different types of systems integrators. To choose the one that will work best for your business, it’s important to evaluate your company’s needs and situation. Asking the integrators you are considering the following 10 questions will help ensure that you make the best choice.

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