RFID’s Labor Pains
Oct. 1, 2004—
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I’ve never been a big believer that the use of new technology leads to an increase in unemployment, but I recognize that RFID represents the possibility of a new and unprecedented level of automation. Beyond being used to enable robots to replace manufacturing workers, RFID could be combined with intelligent agent-based software to automate many routine decision-making tasks that have been handled by white-collar workers.
Early signs indicate that companies are not looking at RFID as a way to slash their workforce. Wal-Mart’s main objective is to reduce the number of sales lost because a product isn’t on the shelf when a customer wants to buy it. Other retailers have the same goal. On the manufacturing side, companies believe RFID will help reduce shrinkage and cut inventories.
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