By Mark Roberti
Feb. 7, 2011—Regular readers of this column know I believe in Geoffrey Moore's theories of technology adoption, as articulated in his books,
Crossing the Chasm and
Inside the Tornado (see
The (RFID) World According to Moore and
Moore Has Spoken—Were RFID Vendors Listening?). Moore says that new technologies achieve widespread adoption when there is a global standard, the technology does something existing technologies don't do, there is a whole product and a "gorilla" emerges. (By "gorilla," he means a company that dominates the market, gaining a 60 percent market share or higher. Think
Apple for MP3 players,
Microsoft for PCs and
Intel for microprocessors.)
So who will be the gorillas in the market for
radio frequency identification? It's difficult to say, but our "
2011 RFID Brand Report," produced in partnership with
Burnell Reports, provides some hints. Our survey of more than 500
RFID Journal readers reveals that
Motorola is the most recognized brand, supplanting
Alien Technology in that spot (see
RFID Journal Releases Marketing and Brand Reports).
We looked at the top brand overall in RFID, as well as which companies are the top brands among those that offer passive tags, passive readers, active solutions and software. The results make compelling reading, and the rankings will get a lot of attention.
But here is one of the most interesting facts in the report: "Only eight firms are recognized as top providers by at least 10 percent of respondents." In other words, most companies today are largely unknown. That's not totally surprising. The RFID market is relatively immature, and most firms don't spend a lot on advertising, so their brands are not widely recognized. That means that while those eight firms have an edge over other providers, there is still a huge opportunity to grab mindshare and establish your company as a potential gorilla.
RFID marketers need to be wise about how they spend their money, especially those that work for startups. If they spend a lot of money now, they could run out of cash before the market takes off. And if they wait too long, then all companies will be advertising, and it will be harder and more costly to establish their brand. Moore, I think, would suggest erring toward spending too soon rather than waiting too long and allowing another company to become established as the gorilla. (It's not impossible to take the market away from the gorilla, he notes in
Inside the Tornado, but it is very rare—and usually involves a major strategic blunder by the gorilla.)